Last updated: January 04, 2026
This Privacy Policy explains how DentaLux (“we”, “our”, or “us”) collects, uses, and protects information when you use our mobile application, website, and related services (collectively, the “Services”). By using DentaLux, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We collect information to provide and improve our services. This includes information you provide directly when you create an account, place an order, or contact customer support.
This information may include your name, email address, phone number, delivery address, account details, order and transaction information, and support communications.
2. Payment Information
DentaLux supports payment methods such as cash on delivery and bank transfers, and may support electronic payment methods in the future.
Payments are processed through third-party payment service providers. We do not store full payment card details. Payment providers process payment information according to their own privacy policies.
3. Automatically Collected Information
When you use our app or website, certain information may be collected automatically, including device type, operating system, app version, IP address, app usage data, and approximate location information used for delivery and service availability.
4. How We Use Your Information
We use collected information to operate and improve DentaLux, process orders and deliveries, communicate with users, provide customer support, enhance security, prevent fraud, and comply with legal obligations.
5. Information Sharing
We may share information with vendors, logistics partners, payment service providers, and technical service providers only as necessary to operate the platform. We do not sell personal information to third parties.
6. Data Retention
We retain personal information only for as long as your account remains active, as needed to provide our services, or as required by applicable laws and regulations.
7. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, or disclosure. No system can be guaranteed to be completely secure.
8. Your Rights and Choices
You may access, update, or correct your account information at any time. You may also request account deletion by contacting us.
9. Children’s Privacy
DentaLux is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last updated” date at the top of this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@dentaluxapp.com.